Shipping Policy

At AlexArtRoom JEWELRY, we are dedicated to ensuring that your botanical artifacts arrive safely and promptly, no matter where in the world you are located.

1. Processing Time

Each piece is carefully inspected and packaged in our studio. Please allow 1-3 business days for us to prepare your order for shipment. For bespoke or custom commissions, processing times may vary and will be communicated directly.

2. Complimentary Worldwide Shipping

We believe that the journey of your artifact should be as seamless as its creation. We are pleased to offer complimentary standard international shipping on all orders. Your piece will be delivered to your doorstep with no additional shipping costs at checkout.

3. Express Delivery (Optional)

For those who desire a swifter arrival, Express Priority Shipping is available at checkout for an additional fee. This service ensures your artifact reaches you via our premium logistics partners in the shortest possible time.

4. Tracking

All orders, whether standard or express, are shipped with a dedicated tracking number, allowing you to follow your artifact's journey from our studio to your destination.

5. Customs, Duties, and Taxes

Please note that international orders may be subject to import duties, taxes, or customs fees once the shipment reaches your country. These charges are the responsibility of the recipient. AlexArtRoom JEWELRY has no control over these charges and cannot predict their amount.

6. Order Status & Support

Once your order has been dispatched, you will receive a confirmation email containing your tracking information. If you have any questions regarding your shipment, please contact our studio at alexartroom.jewelry@outlook.com.