Privacy policy

Privacy Policy

Last updated: March 3, 2026

At AlexArtRoom JEWELRY, we are committed to providing a curated shopping experience that respects and protects the privacy of our global clientele. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our Services.

1. Information Collection

To provide you with our botanical artifacts and bespoke services, we collect certain information:

  • Contact Details: Name, shipping and billing addresses, email, and phone number.

  • Transaction Data: Details of the items you view, purchase, or return.

  • Payment Information: Securely processed through our partners (Shopify, payment gateways). We do not store full credit card details on our servers.

  • Technical Data: IP address, device type, and interaction patterns with our studio’s digital platform.

2. How We Use Your Information

We process your data to fulfill our commitment to you:

  • Service Excellence: To process orders, manage shipping, and facilitate seamless returns.

  • Personalized Experience: To offer recommendations tailored to your aesthetic preferences.

  • Communication: To provide customer support and updates regarding your "artifact's journey."

  • Security: To detect and prevent fraudulent activity, ensuring a secure environment for our patrons.

3. Data Disclosure & Partners

We share information only with essential partners who enable our operations:

  • Shopify: Our core platform provider.

  • Logistics Partners: To ensure the safe global delivery of your jewelry.

  • Legal Compliance: When required by law to protect our rights or comply with judicial proceedings.

4. Your Rights and Choices

Regardless of your location, we honor your right to control your data. Depending on your jurisdiction (including the EU/UK), you may have the right to:

  • Access, correct, or request the deletion of your personal information.

  • Opt-out of marketing communications at any time via the "unsubscribe" link.

  • Request a portable copy of your data.

5. International Transfers

As a global studio based in Ukraine, your information may be processed and stored internationally. We ensure all transfers comply with recognized protection standards, such as the European Commission's Standard Contractual Clauses.

6. Security & Retention

We employ industry-standard measures to protect your data, though no digital transmission is 100% secure. We retain your information only as long as necessary to provide our services and comply with legal obligations.

7. Contact Our Studio

For any inquiries regarding your privacy or to exercise your rights, please reach us at:

Email: alexartroom.jewelry@outlook.com

Address: Evhena Konovaltsia St 49, Raukhivka, Odesa region, 67308, Ukraine